User Portal - How to View and Update a Ticket?

1. Once you have submitted a ticket you will be sent an email verification notification. Verify your account and set a password.
2. Select Sign In at the top right of the User Portal and sign in with your email and chosen password.
3. Once you are signed in, click your profile icon on the upper-right side of the User Portal page, and then click My Activities.
4. If you want to update a ticket, click the link for the request you want to update.
5. Add a comment to update the request.
6. Click Submit.

By default, the My Activities page displays all requests that you have submitted along with their current status.