- Once you have submitted a ticket you will be sent an email verification notification. Verify your account and set a password.
- Select Sign In at the top right of the User Portal and sign in with your email and chosen password.
- Once you are signed in, click your profile icon on the upper-right side of the User Portal page, and then click My Activities.
- If you want to update a ticket, click the link for the request you want to update.
- Add a comment to update the request.
- Click Submit.
By default, the My Activities page displays all requests that you have submitted along with their current status.